Refund/Return Policy
At Elvory, customer satisfaction is important to us.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition.
Customers must contact us before returning any item.
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be issued to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.
Return Shipping
Customers may be responsible for retur…